Privacy Policy

Privacy Policy – Simon Says Roofing

Effective Date: February 26, 2026
Last Updated: February 26, 2026


Introduction

Simon Says Roofing (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website simonsaysroofingpa.com (the “Site”) or use our services.

Please read this Privacy Policy carefully. By using our Site or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.


Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

  • Request a free estimate or quote
  • Contact us via phone, email, or contact forms
  • Schedule a consultation or service appointment
  • Sign up for our newsletter
  • Submit a testimonial or review
  • Apply for employment

This information may include:

  • Contact Information: Name, email address, phone number, mailing address
  • Property Information: Property address, property type, service location
  • Project Details: Description of roofing, siding, or gutter needs
  • Communication Records: Records of correspondence with our company
  • Payment Information: Billing address and payment details (processed securely through third-party payment processors)

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and browsing activity, including:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages visited, time spent on pages, links clicked, referring website
  • Location Data: General geographic location based on IP address
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies (see “Cookies” section below)

How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services

  • Process and respond to your requests for estimates, quotes, and consultations
  • Schedule and perform roofing, siding, and gutter services
  • Communicate with you about your project
  • Send service confirmations, updates, and appointment reminders

To Improve Our Services

  • Analyze how visitors use our Site to improve functionality and user experience
  • Understand customer needs and preferences
  • Develop new services and offerings
  • Conduct research and analytics

For Marketing and Communications

  • Send promotional emails about our services, special offers, and company news (you may opt out at any time)
  • Display relevant advertisements on third-party websites
  • Request reviews and testimonials from satisfied customers

For Legal and Business Purposes

  • Comply with legal obligations and respond to legal requests
  • Protect our rights, property, and safety, and that of our customers and others
  • Enforce our Terms of Service and other agreements
  • Prevent fraud and maintain security
  • Process employment applications

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

  • Website hosting and maintenance providers
  • Email marketing platforms
  • Payment processors
  • Customer relationship management (CRM) systems
  • Analytics providers
  • Scheduling and appointment software

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Business Transfers

If Simon Says Roofing is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Valid legal processes (subpoenas, court orders, search warrants)
  • Governmental or regulatory requests
  • Protection of our legal rights or property
  • Investigation of fraud or security issues
  • Protection of the safety of any person

With Your Consent

We may share your information for other purposes with your explicit consent.


Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They help websites remember your preferences and improve your browsing experience.

How We Use Cookies

We use the following types of cookies:

Essential Cookies: Required for the Site to function properly (e.g., security, form submission)

Analytics Cookies: Help us understand how visitors interact with our Site using services like Google Analytics

Marketing Cookies: Track your browsing activity to show relevant advertisements on other websites

Preference Cookies: Remember your settings and preferences (e.g., language, location)

Your Cookie Choices

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies. However, this may prevent you from taking full advantage of our Site.

You can also opt out of interest-based advertising by visiting:


Third-Party Services

Our Site may contain links to third-party websites, services, or applications, including:

  • Google Maps (for directions and location services)
  • Social media platforms (Facebook, Instagram)
  • Review platforms (Google Business, Yelp)
  • Payment processors

These third-party services have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before providing any information.


Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction, including:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Secure servers and firewalls
  • Access controls and authentication
  • Regular security assessments

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.


Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

Typical retention periods include:

  • Customer Records: Duration of business relationship plus 7 years for tax and legal purposes
  • Marketing Communications: Until you unsubscribe or request deletion
  • Website Analytics: Up to 26 months (Google Analytics default)
  • Employment Applications: Up to 2 years

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You have the right to access and update your personal information. Contact us to request a copy of the information we hold about you or to correct inaccuracies.

Deletion

You may request that we delete your personal information, subject to certain legal exceptions (e.g., completing transactions, complying with legal obligations).

Opt-Out of Marketing

You may opt out of receiving marketing emails by:

  • Clicking the “unsubscribe” link in any marketing email
  • Contacting us directly at [email address]

Note: You will still receive transactional emails related to services you’ve requested.

Do Not Track

Some browsers have “Do Not Track” features. Currently, there is no industry standard for responding to Do Not Track signals, and our Site does not respond to such signals at this time.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information we collect
  • Right to request deletion of your personal information
  • Right to opt out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at (570) 202-6631 or [email address].


Children’s Privacy

Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the “Last Updated” date at the top of this policy
  • Post the revised policy on our Site
  • Notify you of significant changes via email or prominent notice on our Site (if appropriate)

Your continued use of our Site after changes are posted constitutes your acceptance of the revised Privacy Policy.


Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Simon Says Roofing

Address:
925 N 9th St
Stroudsburg, PA 18360

Phone:
(570) 202-6631

Email:
[Insert Business Email Address]

Business Hours:
Monday – Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed


Consent

By using our Site or services, you consent to our Privacy Policy and agree to its terms.


Additional Information for EU/EEA Residents

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing

We process your personal information based on:

  • Your consent
  • Performance of a contract with you
  • Compliance with legal obligations
  • Our legitimate business interests

Data Transfers

Your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for such transfers.

Additional Rights

  • Right to data portability
  • Right to object to processing
  • Right to restrict processing
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided above.


Note: This privacy policy is provided as a general template. Simon Says Roofing should have this policy reviewed by a qualified attorney to ensure compliance with all applicable federal, state, and local privacy laws.


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